This guided application can be used by scheme members, 3rd parties or the legal personal representative of deceased members to:

  • apply for a Transitional Tax-Free Amount Certificate (TTFC) or
  • request information about the Civil Service Pension Scheme benefits, to support an application for a TTFC from another scheme.

Once you've completed your request for a TTFC online, we'd love for you to share your thoughts using the feedback section at the end of the form...

Documents Blue

Read information and Evidence Ready 1

Read information and Evidence Ready 2



Info 1

 

Please provide your personal information below so we can identify your record.

We’ll send you information about the benefits you’ve taken from the Civil Service Pension Scheme, including:

  • If you have had a Relevant Benefit Crystallisation Event in the Civil Service Pension Scheme on or after 6 April 2024
  • Benefit crystallisation date(s) and capital value(s)
  • Lifetime Allowance % used
  • Pension Commencement Lump Sum(s) taken
  • Serious Ill Health Commutation Lump Sum(s) taken
  • Overseas transfers
  • Any Lifetime Allowance protection known to have been used

 

We aim to provide this information within [10 working days].

If you have a partnership pension account or Civil Service AVC account, you’ll need to contact your provider directly.

You are not eligible for this service if you have not received any benefits from the Civil Service Pension Scheme.

Member Crystal Event 1
Authority Info 1

Please note:

If you’re a third party such as:

  • a member’s independent financial advisor (IFA) / solicitor, or
  • a person holding Power of Attorney (e.g., for a member who does not have capacity)

 

We must hold confirmation of your authority to act on a member’s behalf before you use this service. If this isn’t the case, you are unable to use this service at present. Do not select this option if you’re applying for information regarding a deceased scheme member.

This application for a Transitional Tax-Free Amount Certificate from Civil Service Pensions should be your only application on behalf of the member, to any scheme.

Before proceeding, gather the information detailed on the information sheet from each other scheme where the member has received benefits.

If the member has only received benefits from the Civil Service Pension Scheme, indicate this later in your application.

It is your responsibility to ensure all information from other schemes is accurate before submission, including any details regarding Lifetime Allowance protection the member may have used.

If you submit an application and find your evidence is incomplete or inaccurate, notify us immediately. We will cancel your application, and you will need to start again.

If you discover any inaccuracies in the evidence you've submitted, any issued Transitional Tax-Free Amount Certificate will become invalid and you'll need to reapply. This includes any changes to the member’s Civil Service Pension Scheme benefits resulting from the Remedy exercise.


Authority Info 2

Please note:

To be the legal personal representative of a deceased member, you must be named on the grant of probate, letters of administration or the member’s will.

We must already have been provided with a copy of the death certificate and evidence of your capacity as legal personal representative. If this isn’t the case, you are unable to use this service at present.

This application for a Transitional Tax-Free Amount Certificate from Civil Service Pensions should be the only application submitted for the member, in respect of any scheme.

Before proceeding, gather the information outlined on the information sheet from each other scheme where the member is known to have received benefits.

If the member has only received benefits from the Civil Service Pension Scheme, indicate this later in your application.

It is your responsibility to ensure all information from other schemes is accurate before submission, including any details regarding Lifetime Allowance protection the member may have used.

If you submit an application and find your evidence is incomplete or inaccurate, notify us immediately. We will cancel your application, and you will need to start again.

If you discover any inaccuracies in the evidence you've submitted, any issued Transitional Tax-Free Amount Certificate will become invalid and you'll need to reapply. This includes any changes to the member’s Civil Service Pension Scheme benefits resulting from the Remedy exercise.

 

 


Authority Info 3

Please note:

If you’re a third party such as:

  • a member’s independent financial advisor (IFA) / solicitor, or
  • a person holding Power of Attorney (e.g., for a member who does not have capacity)

 

We must hold confirmation of your authority to act on a member’s behalf before you use this service. If this isn’t the case, you are unable to use this service at present.

Do not select this option if you’re applying for information regarding a deceased scheme member.

 


Authority Info 4

Please note:

To be the legal personal representative of a deceased member, you must be named on the grant of probate, letters of administration or the member’s will.

We must already have been provided with a copy of the death certificate and evidence of your capacity as legal personal representative.

If this isn’t the case, you are unable to use this service at present.

 


Info 2

 

Please provide the deceased member’s personal details along with your own contact information below.

We’ll send you information about the benefits the member received from the Civil Service Pension Scheme, including:

  • Any Relevant Benefit Crystallisation Events in the Civil Service Pension Scheme on or after 6 April 2024
  • Defined Benefit Lump Sum Death Benefits paid
  • Benefit crystallisation date(s) and capital value(s)
  • Lifetime Allowance % used
  • Pension Commencement Lump Sum(s) taken
  • Serious Ill Health Commutation Lump Sum(s) taken
  • Overseas transfers
  • Any Lifetime Allowance protection known to have been used

 

We aim to provide this information within [10 working days].

If the member had a partnership pension account or Civil Service AVC account, you’ll need to contact their provider directly.

Info 3

 

Please provide your personal information below so we can identify your record.

We’ll send you information about the benefits you’ve taken from the Civil Service Pension Scheme, including:

  • If you have had a Relevant Benefit Crystallisation Event in the Civil Service Pension Scheme on or after 6 April 2024
  • Benefit crystallisation date(s) and capital value(s)
  • Lifetime Allowance % used
  • Pension Commencement Lump Sum(s) taken
  • Serious Ill Health Commutation Lump Sum(s) taken
  • Overseas transfers
  • Any Lifetime Allowance protection known to have been used

 

We aim to provide this information within [10 working days].

If you have a partnership pension account or Civil Service AVC account, you’ll need to contact your provider directly.

You are not eligible for this service if you have not received any benefits from the Civil Service Pension Scheme.

 

 

Member Crystal Event 2


Member Crystal Event 3


Eligibility End 1

You can only apply for a Transitional Tax-Free Amount Certificate if you have had no Relevant Benefit Crystallisation Events on or after 6 April 2024.

We’re sorry, but you are not eligible to use this service. 

Eligibility End 2

You can only apply for a Transitional Tax-Free Amount Certificate if you have had no Relevant Benefit Crystallisation Events on or after 6 April 2024.

We’re sorry, but you are not eligible to use this service. 

Personal Details 1

 

Your Details:

Help with this
We’ll contact you via email by default
Personal Details 2

 

About the member you’re acting on behalf of:

About you (the authorised third party)

The details you provide must match those on the document giving you authority to act on the member’s behalf.

If you’re acting in a corporate capacity (such as a solicitor), provide your work email and postal addresses.

Help with this
We’ll contact you via email by default
Personal Details 3

 

About the deceased member:

About you (the legal personal representative).

If you’re acting in a corporate capacity (such as a solicitor), provide your work email and postal addresses.

Help with this
We’ll contact you via email by default
Other Benefits Question 1


Other Benefits Question 2


Other Benefits Question 3


Upload attachments 1

 

Please upload the evidence you have obtained from your other pension providers.

When you click 'choose files' a window will pop up so you can select these from your computer. This allows you to upload multiple files, so please ensure you select all files and upload at the same time.

Help with this
Accepted file types are .PDF .DOCX and .JPG




Upload attachments 2

 

Please upload the evidence you have obtained from other pension providers detailing the member’s benefits.

When you click 'choose files' a window will pop up so you can select these from your computer. This allows you to upload multiple files, so please ensure you select all files and upload at the same time.

Help with this
Accepted file types are .PDF .DOCX and .JPG




Upload attachments 3

 

Please upload the evidence you have obtained from other pension providers detailing the member’s benefits.

When you click 'choose files' a window will pop up so you can select these from your computer. This allows you to upload multiple files, so please ensure you select all files and upload at the same time.

Help with this
Accepted file types are .PDF .DOCX and .JPG




Final Declaration 1

 

Final Declaration:





Final Declaration 2

 

Final Declaration:





Final Declaration 3

 

Final Declaration:






Consent 1

 

Consent:



Consent 2

 

Consent:



Consent 3

 

Consent:



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