EPN666 - Communications for members who moved to alpha on 1 April 2022

Audience 

• HR managers
• Payroll managers
• Pension leads
• Shared Services 

Summary 

We are continuing to communicate with fully protected members who moved into the alpha scheme on 1 April 2022. We are also detailing the support required from you as an employer. 

A letter to welcome members to alpha will be posted in June and members will be signposted to the following webpage: www.civilservicepensionscheme.org.uk/welcome-to-alpha. The webpage contains key messages and calls to action to help members understand the benefits of being a member of the alpha scheme. This letter follows a previous letter which was mailed between November 2021 and January 2022.  

See Annex A for a copy of the new welcome to alpha letter. 

Timing 

June 2022. 

MyCSP and Employer Responsibilities 

Step 1 – MyCSP to provide employers with a list of members 

MyCSP will provide employers with a list of members from their organisation who are due to receive a letter. The list will include member name, National Insurance number and the date for when the letters are due to be issued. 

Step 2 – Employers to review member lists 

If members have notified us of a change of circumstances for example, they have left the alpha scheme, retired, or are in the process of retiring, they should not receive a letter.  

Where member changes have occurred in recent weeks (and therefore haven’t yet been processed), or if we don’t have the most up-to-date data from your organisation, it is possible that a small number of members could receive a letter in error. 

If you are aware of any recently deceased members, please contact us. This will avoid any distress to their families/friends. 

If you have any queries with the member list supplied, please contact MyCSP via EmployerRemedyQueries@mycsp.co.uk. 

Step 3 – Secure employers to distribute letters to members 

We will work with secure employers to provide you with letters to issue to your secure members, which you can expect during w/c 13 June. We will also ask for confirmation that this action has been carried out within two weeks of receipt. 

Step 4 – MyCSP distribution schedule 

We will distribute letters for non-secure employers over a two-week period, as follows: 

1. w/c 20 June. Over State Pension age 
2. w/c 20 & w/c 27 June. Partially retired 
3. w/c 27 June. All other members 
4. w/c 27 June & w/c 4 July. Any members we identify have been missed in the earlier tranches 

Step 5 – Employers can help share Welcome to alpha messages through their Communications channels 

Members may not read their welcome letter. To help us reach as many members as possible, we ask employers to support us by sharing these useful links.

Welcome to alpha webpage

Pension Portal sign up

Live@Lunch session recording for members who moved to alpha on 1 April 2022

Contacts 

If you have any issues with the member list we supply, you can share them with MyCSP via EmployerRemedyQueries@mycsp.co.uk  

If you have a question about the distribution of EPNs, or would like to receive them in a different format, please contact EPN@MyCSP.co.uk 

You can find electronic copies of the Employer Pension Guide, all current EPNs and forms in the Employer Hub of the Civil Service Pensions website. 

This notice is for employers and should not be issued to scheme members. 

Members can find information about their pension by visiting the member's section. 

Annex A 

Letter which will be sent to members