Civil Service Compensation Scheme (CSCS)

6.3.1 The CSCS allows you to pay compensation to members who leave on early departure terms. It is a statutory scheme and gives you authority as an employer to compensate members for losing their job.

6.3.2 CSCS benefits are also payable to optants out of classicclassic plus, premium, nuvos and alpha and those with a partnership pension account.

6.3.3 Blank

CSCS benefits for members who have transferred service in from a ‘By analogy’ scheme

6.3.4 Service transferred in from a ‘By analogy’ scheme (i.e. a scheme that has the same rules as the CSP arrangements) can only count towards the member’s CSCS benefits if Scheme Manager approval is given.

Early departure

6.3.5 There are three categories of early departure. Before you can launch any scheme you will need approval from the Scheme Manager, Cabinet Office. You will need to complete the relevant application forms and send to:

redundancyschemes@cabinetoffice.gov.uk

6.3.6 The categories are:

Voluntary Exit (VE)

This can be offered in the interests of workforce efficiency and where employers wish to reduce staff numbers, to support organisational changes, address promotion blockages and where there is limited efficiency. There is no compulsion on individuals to accept the offer; it is an agreement between the employer and employee.
There is a standard tariff of one month’s pay per year of service up to a maximum of 21 months’ pay for those under scheme pension age. Employers may offer more or less than the standard tariff subject to limits. To offer more than standard tariff, employers must have Scheme Manager approval.
Tapering of compensation will apply where the member is close to the scheme pension age. For members who moved into alpha from one of the PCSPS schemes on or after 1 April 2015, the compensation is tapered in relation to their Normal Pension Age (NPA) in alpha

For those over scheme pension age there is a maximum of six months' pay. For members who have moved into alpha from one of the PCSPS schemes, it is the alpha NPA which applies.

Voluntary Redundancy (VR)

This can be used in a variety of situations where the employer has identified business changes which may result in redundancies:

  • The work may be changing or reducing
  • The work will be done in a different way
  • The work will be stopping, or
  • The location of the work is changing/the office is closing.

A Voluntary Redundancy (VR) scheme must be offered before Compulsory Redundancy (CR) and the employer must have begun formal consultation with the Unions about possible redundancies before a scheme is launched. The VR scheme should cover at least all staff selected for redundancy, but if the scheme is run before selection is complete it may cover all those who are at risk (i.e. all those in the unit of redundancy, also known as the redundancy pool).
There is no compulsion on staff to apply for VR at this stage, but they must be aware they could be made compulsorily redundant at a later stage of the same scheme and receive CR terms. However, if an employee applies for VR but does not meet their employer’s criteria for release (or was never offered VR) they cannot be subject to the CR terms at a later stage of that redundancy exercise. Staff in this position will be entitled to the VR terms.

Employers must offer the standard tariff of one month’s pay per year of service up to a maximum of 21 months’ pay for those under scheme pension age.

Tapering of compensation will apply where the member is close to the scheme pension age. For members who have moved into alpha from one of the PCSPS schemes on or after 1 April 2015, the compensation is tapered in relation to their NPA in alpha.

For those over scheme pension age, there is a maximum of 6 months' pay. For members who have moved into alpha from one of the PCSPS schemes, it is the alpha NPA which applies.

Compulsory Redundancy (CR)

This is used in the same situations as Voluntary Redundancy (VR). However, individuals should first be offered VR, making it clear that they are at risk of CR, before employers move to a compulsory scheme. The CR scheme cannot cover anyone beyond the staff who were (or should have been) included in the preceding VR scheme.

Any member of staff who was turned down for VR (or was never offered VR) and is later made compulsorily redundant under the scheme linked to that VR scheme, will receive VR terms. This protection does not extend to anyone who did not apply for VR or refused an offer of VR linked to the CR scheme.

There is a standard tariff of one month’s pay per year of service up to a maximum of 12 months’ pay for those under scheme pension age.

Tapering of compensation will apply where the member is close to the scheme pension age. For members who have moved into alpha from one of the PCSPS schemes on or after 1 April 2015, the compensation is tapered in relation to their NPA in alpha.

For those over scheme pension age, there is a maximum of six months' pay. For members who have moved into alpha from one of the PCSPS schemes, it is the alpha NPA which applies.

Please note: Annex 6F contains further detailed information about VE, VR and CR. This includes further information on the tariffs, employer’s discretion, Scheme Manager approval, member’s options and other important information.

Ill Health Retirement (IHR) and Retrospective Ill Health Retirement (RIHR)

6.3.7 You can grant members of any age Ill Health Retirement if the Scheme Medical Adviser believes their breakdown in health is likely to be permanent and prevent them from carrying out their work. The document ‘Ill Health Retirement - procedural Guidance for Employers’ (which is in Annex 6J), provides further information. Under alphanuvos, premium and classic plus there are two tiers of benefits payable depending upon whether the member cannot do their own job or cannot work again in any capacity.

If the member has already partially retired they can only qualify for a lower tier ill-health pension (even if they meet the upper tier criteria).

Please note: if a member is due to be moved into alpha while they are in the process of an IHR application (or an appeal against a decision to turn down their application) you must not move the member until you are aware of the final decision. They must have exhausted all their options to appeal.

Where it is clear that an employee has health problems that are affecting their capability for work, employers should always consider IHR. You should not try to influence an employee’s decision or give any kind of assurances about their eligibility for IHR.

Where the member does not meet the IHR criteria, or IHR is not appropriate, you may consider dismissing them on the grounds of efficiency (see ‘Dismissal on grounds of efficiency’ (6.2.18 to 6.2.25) for further information).

The following paragraphs tell you the steps to take to guard against the possibility of overpaying CSCS benefits to a member who has appealed against your decision not to give them IHR.

Retrospective Ill Health Retirement (RIHR)

RIHR can apply when a former employee asks their former employer to consider them for Ill Health Retirement after they have left employment. RIHR is not a provision in the Civil Service Pension scheme rules. This means that former employees have no statutory right to RIHR. 

All RIHR applications need agreement from the Scheme Manager (Cabinet Office) before processing. The Scheme Medical Adviser (SMA) will not accept applications for RIHR without evidence of Scheme Manager agreement. For more information see the ‘Applying for RIHR’ section.

This guidance is for further clarification and does not replace EPN 340.

Criteria for RIHR applications

The Scheme Manager will only agree to RIHR applications in exceptional circumstances. For example, where there has been a mistake or omission in handling the former employee’s exit. That is usually where an employer has dismissed an employee, or they resigned for reasons connected with health, but:

  • the employer failed to consider IHR for an individual when it is clear that they should have; and/or
  • the employee was not made aware of their right to apply for IHR.

Other types of exit alongside IHR and RIHR

Voluntary Exits

Where someone is leaving voluntarily, for example:

  • Resigning
  • Retiring, or;
  • leaving under voluntary exit/redundancy terms

It is important that employers make it absolutely clear to employees that if they choose to leave on one of these voluntary exit terms instead of IHR if they are eligible, any on-going IHR application, including those already at the appeal stage, will cease when the individual exits. If an employer suggests to an employee before they exit that RIHR would be an option for them later, they would be mishandling their exit.

Dismissal or compulsory redundancy

If an application for IHR was made before an employee’s last day of service, that application should continue to its conclusion. This includes those already at the appeal stage. Under these circumstances, IHR applications that are completed after the last day of service should not be treated as RIHR.

Employers should explain to employees that if the IHR application is successful, any leaving package they have already been quoted would be replaced by the IHR benefits and any exit compensation that has already been paid, would need to be paid back by the employee.

More information, including suggested wording employers can use to record employees acknowledgement and agreement to return the compensation owed, can be found in the ‘Paying CSCS benefits while an appeal against refusal to grant Ill Health Retirement is in progress’ section of Employer’s Pension Guide section 6.

Applying for RIHR

Employers must apply to the Scheme Manager on behalf of a former employee. Former employees must not contact the scheme manager or the SMA directly.

Employers should put the application in writing to:

cspsemployerenquiries@cabinetoffice.gov.uk

You must set out the reason the former employee believes they are eligible for RIHR and provide the following details on their exit:

  • sequence of events (with dates) leading up to their exit
  • details of sick absence(s);
  • copies of any relevant Occupational Health Adviser (OHA) reports;
  • records of any capability hearings or discussions;
  • copy of the dismissal letter, if applicable; and
  • any other relevant correspondence or emails records of conversations between the employer and former employee advising them of their options on leaving. 

If you have questions about whether RIHR might apply, email cspsemployerenquiries@cabinetoffice.gov.uk

The Scheme Manager will assess the evidence to decide whether an employer has managed the former employee’s exit correctly.

If the Scheme Manager agrees, the employer should apply to the SMA in the normal way.

Details to include:

  • in the application to the SMA, clearly state that it is an RIHR application
  • in the referral for the Scheme Administrator (MyCSP) and the SMA, include evidence of the Scheme Manager’s approval (usually the email reply to the employer’s request). The application cannot proceed without it.

At this stage, employers should explain to the former employee that the SMA’s assessment will determine whether they met the IHR criteria at the time they left service, not the time of application for RIHR - even if their health has since deteriorated.

Table 1 CSCS – Step by step for Employers

Table 1 below gives guidance on the actions that need to be taken when carrying out an Exit Scheme. There is a ready reckoner at Annex 6G which shows the estimated costs of Voluntary Exit, Voluntary Redundancy and Compulsory Redundancy, both the compensation lump sum and the cost of buying out the reduction for earlier payment.

Table 1 CSCS – Step by step for Employers

In all cases:

  • Employers need to consider the terms they wish to offer their staff. There is an employer calculator to help you to estimate costs (Annex 6H - Standard Tariff). You also need to determine the sift criteria to use and ensure that all member data is current and correct.
  • Obtain Scheme Manager approval to run an Early Exit Scheme (see ‘Form and guidance for CSCS applications’ at Annex 6C for the appropriate application form). You should send your requests to redundancyschemes@cabinetoffice.gov.uk
  • If your scheme is approved, you will be given a Scheme Identifier which you will need to give to your Scheme Commissioner (at the Scheme Administrator).
  • Contact your Scheme Commissioner to advise them you have authority to run an Early Exit Scheme and arrange to discuss numbers involved and agree timelines and handling arrangements. Once agreed you will be asked to complete an F1 (Statement of Work) form so that the deliverables can be agreed. 

The Scheme Commissioner can be contacted at exit.schemes@mycsp.co.uk

Voluntary Exit and Voluntary Redundancy

1. You will need to obtain the relevant scheme guidance and information from the Civil Service Pensions website.

2. There is a Step-by-Step guide for members which you can use as the basis for your own guidance. This can be found at Annex 6E.

3. Ask for expressions of interest from your employees. You must:

  • tell them how to apply, and how the process will work (see Annex 6E - Civil Service Compensation Scheme - Step by   step process) with return and contact details; 
  • give them a deadline date;
  • and  make available:
    • the appropriate employee compensation calculator for the scheme you are offering;
    • Compensation Scheme Information Form (CSCS1 (Annex 6K));
    • Voluntary Exit / Voluntary Redundancy Scheme guide (as appropriate);
    • Other materials as required from the Civil Service Pensions website.

4. You must make the appropriate employee compensation calculator available for your staff to use. Employees will need to have details of their current service and pay. In most cases, pension scheme members will be able to identify their current service from their Annual Benefit Statement (ABS). If an ABS has not been issued, you may have to deal with enquiries from the employees.

5. Note: the ABS service figure will not be relevant if the scheme member has transferred in, aggregated any service, or if they are buying added years or added pension. The ABS includes all service qualifying for a pension, but the compensation payment is based only on current service as defined in section 5.d of Annex 6F (‘Civil Service Compensation Scheme 2010 Guidance for employers’).

6. If the employee is interested they must complete a Compensation Scheme Information Form (CSCS1 – Annex 6K) which supports their expression of interest in the scheme and asks them for pension information. This information will enable the Scheme Administrator to include appropriate information in their quote.

7. Employees must return the CSCS1 forms to you (the employer) by the required deadline.

8. After the deadline you will need to consider all the applications and decide who meets your sift criteria as appropriate.

9. Send the CSCS1 forms that have passed your sift to the Scheme Administrator with details of any employees you would like to receive a quote recorded on the control sheet provided by the Scheme Administrator. You should have agreed with the Scheme Commissioner how this is to be done, and the timescales for processing.

10. You will need to tell any applicants who have not been selected they will not receive a quote.

11. You will receive quotes and costs from the Scheme Administrator for all the employees detailed on the control sheet.

12. The quotes will include a covering letter, information to support the employee’s circumstances, a statement of the compensation benefits and any relevant pension information. Information will be provided for those who have reached minimum pension age regarding taking reduced pension benefits or buying out the reduction. The employee will have some choices to make, on how they wish their benefits to be paid by completing a Compensation Declaration Form (CDF).

13. You must send the quotation and CDF to the employees concerned. Again employees must return the completed forms to you (the employer) by the required deadline.

14. Once all the forms have been received from the employees, you may need to do another sift if your offer is oversubscribed. You also need to remove those that have declined or those that you cannot afford. You must tell these employees that they have not been successful and destroy all paperwork when the exercise is complete.

15. You must send the remaining CDFs to the Scheme Administrator by the agreed deadline with a revised control sheet, for processing - again using the method agreed with the Scheme Commissioner.

16. The Scheme Administrator will process the CDFs based on the chosen options, and notify you of the final compensation lump sum for payment through your payroll.

17. If buy-out or added pension is applicable to the member’s case, the Scheme Administrator will finalise the pension benefits on the chosen basis and send you a bill when the payments have been processed. In this scenario the Scheme Administrator will detail any residual compensation to be paid via payroll where applicable.

18. If there are changes to the benefits, for example, due to a retrospective pay award or new data being received, the Scheme Administrator will recalculate the value of the benefits. Any additional compensation will be paid via payroll. If the change results in an overpayment of compensation, you must seek recovery from the employee. The Scheme Administrator will notify the employee of any changes to their pension benefits.

Compulsory Redundancy

1. You cannot give notice of Compulsory Redundancy unless you have already offered the person Voluntary Redundancy.

2. Depending on the numbers involved, you may wish to arrange with the Scheme Commissioner to check those employees’ data to make sure that it is as accurate as possible. You should then   arrange to issue quotes with the notice of Compulsory Redundancy so that staff have the information immediately.

3. If there are issues with your data, or if the numbers involved are too great, you will need to tell the staff who are to leave and ask them to complete the Compensation Scheme Information Form (CSCS1). This will enable the Scheme Administrator to produce the compensation payment quote.

4. You will need to obtain the Compulsory Redundancy scheme guidance. There is also a step–by-step guide (at Annex 6E) which is customised to reflect your own arrangements, contact points and deadlines (the Step–by-Step is only appropriate if you are not issuing immediate quotes which explain the process to the employee).

5. You must:

  • tell them how the process will work (see Annex 6E - Civil Service Compensation Scheme - Step by step process)   with return and contact details;
  • give them a deadline date;
  • and make available:
    • the Compulsory compensation scheme employee calculator (for information) (optional depending on agreed arrangements);
    • Compensation Scheme Information Form (CSCS1 (Annex 6K));
    • Compulsory Redundancy Scheme guide;
    • Other materials as required from the Civil Service Pensions website.

6. If you are unable to issue quotes immediately with the notice of Compulsory Redundancy, you could make the Compulsory Redundancy employee calculator available for your staff to use. Employees will need to have details of their current service and pay. In most cases, pension scheme members will be able to identify their current service from their Annual Benefit Statement (ABS). If an ABS has not been issued, you may have to deal with enquiries from the employees.

7. Note: the ABS service figure will not be relevant if the scheme member has transferred in, aggregated any service, or if they are buying added years or added pension. The ABS includes all service qualifying for a pension, but the compensation payment is based only on current service.

8. If immediate quotes are not issued, the employees must complete the CSCS1 form and return them to you (the employer). If you do not receive them, you should continue with the redundancy.

9. When all CSCS1 forms have been returned you will need to forward them to the Scheme Administrator with details of any employees you would like to receive a quote recorded on the control sheet provided by the Scheme Administrator. You should have already agreed how these are to be sent with your Scheme Commissioner.

10. You will then receive quotes, Compensation Declaration Forms (CDFs), option forms and costs from the Scheme Administrator.

11. You must then send the quote and CDF to the employees. Again the employee must send the completed forms to you (the employer) by the agreed deadline. If they refuse, you should continue with the process and pay a lump sum compensation payment with a preserved award.

12. Once you have received all the forms from the employees, you must send the CDFs and a revised control sheet to the Scheme Administrator for processing, again using the method agreed with the Scheme Commissioner.

13. The Scheme Administrator will process the CDFs based on the chosen options, and notify you of the final compensation lump sum for payment through your payroll.

14. If buy-out or added pension is applicable to the member’s case, the Scheme Administrator will finalise the pension benefits on the chosen basis and send you a bill when the payments have been processed. In this scenario, the Scheme Administrator will detail any residual compensation to be paid via payroll where applicable.

15. If there are changes to the benefits, for example, due to a retrospective pay award or new data being received, the Scheme Administrator will recalculate the value of the benefits. Any additional compensation will be paid via payroll. If the change results in an overpayment of compensation, you must seek recovery from the employee. The Scheme Administrator will notify the employee of any changes to their pension benefits.

Scheme Administrator action

6.3.12 In addition to the information stated in table 1, the Scheme Administrator will also give members information on:

  • their pension, including taking it early;
  • buying added pension;
  • the effects of re-employment with an employer who participates in the CSP arrangements;
  • benefit payment procedures and voluntary deductions from pensions;
  • taxation of pension benefits;
  • the allocation arrangements (classic members who are not being medically retired only).

The information provided will be tailored to the individual circumstances.

6.3.13 The Scheme Administrator will also confirm with the member their current death benefit nomination.

Early Termination of a Fixed Term Contract

6.3.16 If you propose to terminate a fixed term contract early for redundancy, you must first make an offer to that employee for a departure using Voluntary Redundancy terms (and give three months’ notice). You will not require Scheme Manager approval or need to follow Scheme Manager Protocol. You should notify the Scheme Administrator in the normal way asking for Voluntary Redundancy terms and giving a Scheme Reference number of VR (name of employer e.g. MOD) FTAM (VR MOD FTAM). Where such offer is not accepted, you can go straight to Compulsory Redundancy without seeking Scheme Manager approval. You should notify the Scheme Administrator in the normal way giving a scheme reference number CR (name of employer) FTAM (CR MOD FTAM).

6.3.17 Where such an offer is not accepted, you can go straight to Compulsory Redundancy without seeking Scheme Manager approval. You should notify the Scheme Administrator in the normal way giving a scheme reference number CR (name of employer) FTAM (CR MOD FTAM). If the individual’s contract stipulates a notice period for early termination, they will receive the same Compulsory Redundancy terms under the CSCS arrangements as a permanent employee, with the appropriate notice period stipulated in the contract.

6.3.18 If the employee’s contract does not stipulate a notice period for early termination they should receive the better of the Compulsory Redundancy terms under section 12 of the CSCS or section 8 of the CSCS (the compensation payment under section 8 will be calculated by Government Actuary’s Department (GAD)).

6.3.19 If an employer wishes, those on a fixed term appointment can be considered for early departure under a departmental wide Voluntary Exit or Voluntary Redundancy scheme. If accepted they must be treated the same as permanent members and the normal terms will apply. Approval from the Scheme Manager will be required for the scheme. If approved, the scheme will be given a scheme reference number. This number should be used for permanent and fixed terms employees when requesting quotes from the Scheme Administrator.

Please note: Any notice periods for early termination of fixed term contracts will not have the effect of extending the period of the contract.

Injury Benefit

6.3.20 A person who has suffered an injury that qualifies under the Civil Service Injury Benefit Scheme who then leaves on Voluntary Exit, Voluntary Redundancy or Compulsory Redundancy is entitled to ask for Injury Benefit.

This applies to those who leave before their pension age and those leaving at or after their pension age. The usual process for determining Injury Benefit entitlement applies. Employers need to ask the Scheme Administrator to ask the Scheme Medical Adviser to assess the extent to which the person’s injury has impaired their earning capacity and whether apportionment is appropriate.

Redundancy following a TUPE transfer

If you have any questions about TUPE and the CSCS, please email cspsemployerenquiries@cabinetoffice.gov.uk with “CSCS and TUPE” in the title.

6.3.21 Under review

6.3.22 Under review

6.3.23 Under review

6.3.24 Under review

6.3.25 Under review

6.3.26 Under review

Staff who TUPE transferred and had opted out of a previous employer’s pension scheme

6.3.27 Under review

Staff who TUPE transferred and are not eligible to join the CSP arrangements

6.3.28 Under review

6.3.29 Under review

6.3.30 Under review

Re-employment – potential effects on pension and CSCS benefits

6.3.31 Rejoining the CSP arrangements may affect a member in a number of ways if they had previously left with an award. Your recruitment process must identify individuals who are receiving or have received their benefits from an employment covered by the CSP arrangements before they are appointed. You should do this by using the Pensions Questionnaire and Joiner Tool (available on the Employer section of the website – see ‘Your responsibilities when staff join’ (section 4) for further information).

Fixed term appointments

Appointment Terminates at the End of a Fixed Term Contract

6.3.14 A fixed term employee whose contract is terminated on the expiry date on the grounds of redundancy may be entitled to compensation under the scheme. The expiry of a fixed term appointment is not automatically a dismissal on the grounds of redundancy and you should consider taking legal advice on this point. Where the termination is on the grounds of redundancy, Scheme Manager approval for making a payment is not required. You are also not required to follow the procedures set out in the Cabinet Office Protocol for handling surplus staff situations (2016 Protocol – Civil Service Redundancy Principles). In addition, the requirement to offer Voluntary Redundancy before making an employee compulsorily redundant does not apply where a fixed term appointment is terminated on its expiry date. As a matter of good practice you should advise the employee when nearing the end of their contract that it will not be extended.

6.3.15 As long as the fixed term employee has at least 2 years qualifying service and is being dismissed for redundancy, they will receive the same compulsory compensation terms as a permanent employee. You should notify the Scheme Administrator in the normal way asking for Compulsory Redundancy terms and giving a Scheme Reference number CR (name of employer e.g. DWP) FTAE (CR DWP FTAE). No compensation is payable for contracts under two years.

Published:
4 January 2022
Last updated:
15 December 2023