The Civil Service Pension Board (CSPB) is responsible for assisting the Scheme Manager in the effective administration of the Civil Service pension arrangements.
The CSPB was created in 2010, and was the first such Board to be set up for a Public Service pension scheme. The Public Service Pensions Act 2013 put the CSPB on a formal legal footing from 1 April 2015. The CSPB’s principle function is to hold Cabinet Office, as scheme managers, to account for the delivery of Civil Service Pension arrangements and promote high standards of administration through advising, influencing, challenging and assisting the Scheme Manager.
The CSPB has no role in setting scheme policy in terms of how scheme benefits are calculated, or what contributions employers or members pay. The Government is responsible for setting Civil Service pensions policy. Read more about the role of the Cabinet Office in the management of the Civil Service pension arrangements.
For Board queries (for example, membership, meeting dates), please contact CSPBoard@cabinetoffice.gov.uk
The CSPB is unable to deal with queries or complaints about personal circumstances. If you have an enquiry about your pension MyCSP, the administrator of Civil Service Pensions, will be able to help you. Please visit the contact us page for full contact details and opening times.
You can also find more information on how to make a complaint about your pension.